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  1. American Express Vendor Pay
  2. Payables

Payables

Approvals

  • Approve and deny vendor credits and bills
  • Customize the Bill Approvals page
  • Fixing or deleting denied bills and vendor credits
  • Manage custom approval workflow and policies
  • Paid bills pending approval

Bill Management

  • Billable line items
  • Customize and export the Bills page
  • Discounted payment terms
  • Enter, edit, delete, or restore bills
  • Error when creating bills or invoices: Invalid type Choose another
  • Manage Approvers on a bill or vendor credit
See all 11 articles

Pay Bills

  • Bank Balance from the Trial Balance report
  • Combine or separate bill payments to the same vendor
  • Finding the details of a Vendor Pay payment
  • Get authorized to pay bills from an existing bank account
  • How bank holidays and weekends affect scheduling payments
  • Late fees caused by delayed payments
See all 22 articles

Payment Management

  • Attach a document to an offline payment
  • Best practices for entering vendors
  • Cancel a scheduled outgoing payment
  • Change payment type from "Other" to "Paid via Bill.com"
  • Details of an ePayment
  • Edit a scheduled payment
See all 18 articles

Setup/Preferences

  • Set lead time preferences and determine a payment's Process Date

Vendor Management

  • Add a Vendor Pay vendor
  • Add, edit, archive, or restore vendors
  • Applying payments to the correct account using pay to and account number
  • Auto-Pay for vendors
  • Confirm manual vendor bank change
  • Connect multiple vendors to the same company in the Network
See all 22 articles

Account Setup View all

  • What is Vendor Pay?
  • Enrolling in Vendor Pay
  • Adding an American Express card
  • Adding a Bank Account
  • Adding a User
  • Company Profile

Connecting With My Vendor View all

  • Set up a vendor for Vendor Pay
  • Inviting a vendor to be paid electronically
  • Paying bills via Vendor Pay
  • Connecting to the Large Biller Network
  • Applying payments to the correct account

Making Payments to your Vendor View all

  • Paying bills with an American Express Card
  • Payment timing (American Express Card payments)
  • Paying bills with a bank account
  • Payment timing (ACH or check payments)
  • Bills paid with other methods

Bill Management View all

  • Enter a new bill
  • Editing an existing bill
  • Recurring bills
  • Approving and denying bills
  • Deleting a bill

Getting Paid by your Customer View all

  • Accepting via ACH
  • Invite Receivables customers to pay using Bill.com
  • Connecting by Payment Network ID
  • Charging a customer
  • Payment timing for Receivables

Invoice Management View all

  • Enter a new Invoice
  • Invoice details
  • Attaching a document to an outgoing invoice
  • Creating a recurring invoice
  • Auto Reminders for Invoices
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    FAQ

    Payment Cancellations Payment Void Timing Paying Bills with Vendor Pay Vendor Pay Basics What is a Virtual Account Number (VAN)? Virtual Account Number (VAN) expiration What is Vendor Pay? What is Bill.com? Contacting Bill.com Support Vendor Pay Decline Reasons Enrolling in Vendor Pay

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