Fixing or deleting denied bills and vendor credits

If an Approver denies a bill, we send an email notification to the bill creator.

You can also view the denied status on the Bills page, in the Approval Status column, and a notification will be in the To Do list of users who have edit bills permissions.


Edit and reassign

  1. Select the To Do icon
  2. Select Fix # denied bills
  3. Review notes entered by the approver

  4. Select Edit & reassign
  5. Make necessary edits
  6. Select Save

The bill will be reassigned to all approvers, re-starting with the first approver.


Delete denied Bill

  1. Select the To Do icon
  2. Select Fix # denied bills
  3. Review notes entered by approver
  4. Select More actions
  5. Select Delete Bill

You can still view the deleted bill and the audit trail documenting the denied details.

Filter deleted bills and view audit trail

  1. Select Bills in the navigation menu
  2. Select All Bills
  3. Select Filter
  4. Under Show, select Inactive
  5. Select Apply
  6. Select the invoice number
  7. Select More actions and then Audit trail