Fixing or deleting denied bills and vendor credits
If an Approver denies a bill, we send an email notification to the bill creator.
You can also view the denied status on the Bills page, in the Approval Status column, and a notification will be in the To Do list of users who have edit bills permissions.
Edit and reassign
- Select the To Do icon
- Select Fix # denied bills
- Review notes entered by the approver
- Select Edit & reassign
- Make necessary edits
- Select Save
The bill will be reassigned to all approvers, re-starting with the first approver.
Delete denied Bill
- Select the To Do icon
- Select Fix # denied bills
- Review notes entered by approver
- Select More actions
- Select Delete Bill
You can still view the deleted bill and the audit trail documenting the denied details.
Filter deleted bills and view audit trail
- Select Bills in the navigation menu
- Select All Bills
- Select Filter
- Under Show, select Inactive
- Select Apply
- Select the invoice number
- Select More actions and then Audit trail
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