Pay a bill

From the Bill screen, you can easily pay your bills in bulk or pay each bill individually.

Before paying bills, be sure to check the Payment Information on the vendor's record, to be sure it is correct:

• Pay to name is the name we'll use as the payee on a check
• Payment Notification Email is the email address we'll use to let the vendor know when a check payment is on the way, or an ePayment has been deposited

Notes:

• In our continued diligence to protect our customers from fraud, payment limits vary from account to account based on factors such as payment amount, payment history, length of account, etc. If you get an error regarding payment limits, please contact Customer Support for assistance.
• Check and ACH services are provided by BILL and have "per transaction" fees. Payments made with checks and ACH are not eligible to earn rewards.

Jump to:

• Pay bills in bulk
• Pay bills individually
• Pay bills via ACH ePayment

Pay bills in bulk

You can pay bills in bulk if you want to schedule multiple payments to one vendor or multiple vendors at once.

Larger batches may take 5-10 minutes to complete scheduling, and you can check the status on your Payments out page or the individual bills that you paid.

If we weren't able to schedule one or more payments in a batch due to an error, that will also appear on your To Do list and Payments out page, along with a link to the error details and how to fix it. We'll also send an email notification to the Payer.

Pay bills in bulk:

1. Select Bills from the navigation menu.
2. Select the bills to pay by checking the box next to the Vendor and Invoice #.
   • If there is a document associated, there will be a document icon; select this icon to display a preview of the first page of any associated bill documents.
   • If there is a note on the bill, hover over the note icon to read it.
3. Select Review & pay
   • Note: If you selected more than 2,000 bills to pay, we'll schedule the first 2,000 payments, and the remaining bills will still be selected in your unpaid bills list, ready to schedule with the next batch.
4. Review Payments and update as needed:
   • If a vendor has credits available, the credit amount will show under Payment Amount. Select the credit amount or the edit icon (pencil) to apply credits or change the applied credit amount.
   • Select the Process date and Pay from account in the bulk update fields at the top of the list to apply to all selected bills, or select each vendor row to update individually.
     • Tip: If you need to add a new bank account or card to pay bills, select Add credit card or debit card, or Add bank account at the bottom of the page to add without closing the bulk pay page.
   • To quickly find a vendor in the list, use the vendor search box at the top of the list.
   • If you need to remove a bill from this bulk payment, select the X on the payment's row to remove, and continue with only the remaining bills
   • If you're paying multiple bills for the same vendor, you can select the links under the Invoice or Approval status to review each bill's details.
   • You can review the total number of bills, payments, payment accounts used, and total bulk payment amount at the bottom of the page. Hover over Payment accounts to see which accounts will be used to pay, and how much from each.
   • If you need to use an expedited payment option, schedule the payment using the single payment option.
5. Select Pay

Pay bills individually

1. Select Bills from the navigation menu
2. Select the bill to pay by checking the box next to the Vendor and Invoice #
   • If there's a document associated, there will be a document icon; select this icon to display a preview of the first page of any associated bill documents
   • If there's a note on the bill, hover over the note icon to read it
3. Select the Process Date, payment amount, and payment account for the selected bill
4. Select Review & pay or Approve & pay if you are an approver and the bill isn't approved yet
5. Review Payment
   • Edit the payment amount, Process Date, and payment account again, if needed
   • Customize the memo field by adding to or overwriting what's pre-populated; by default this will be populated with the Invoice # and Vendor account #, if available
     • If paying multiple invoices to the same vendor with one payment, instead of Invoice # the memo field will be populated with Multiple Invoices
     • Once saved, the memo field can't be edited
       • If the memo field needs to be edited, the payment will need to be canceled and a new payment issued
     • The memo field has a limit of 70 characters
     • The payment memo field doesn't sync and will need to be manually updated in your accounting system.
   • If it is a check payment, double check the address and edit if needed
6. Select Pay

Pay bills via ACH ePayment

For a detailed, step-by-step look at how to pay vendors via ACH ePayment, watch the following short video:

*Check and ACH services are provided by BILL and have "per transaction" fees. Payments made with checks and ACH are not eligible to earn rewards.