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  1. American Express Vendor Pay
  2. Receivables

Receivables

Customer Management

  • Add or delete a customer's bank account or credit card
  • Add, edit, archive or restore a customer
  • Disconnect a customer connection
  • Export the Customer Invoices and Payments tabs
  • Manage customer contacts and passwords
  • Prevent a customer from changing or deleting a payment method
See all 8 articles

Get Paid

  • Accept ePayments
  • Charge a customer
  • Connect by Payment Network ID
  • Get signed authorization from customers
  • Invite Receivables customers to pay using Bill.com
  • Portal accounts: password reset
See all 11 articles

Invoice Management

  • Auto reminders for a customer invoice
  • Auto-Sequencing invoice numbers
  • Create and send a customer invoice
  • Edit, delete or restore an invoice
  • eInvoice and eCredit Memo Status Updates
  • Email, mail or print invoices
See all 12 articles

Payment Management

  • Apply receivables credit memos
  • Cancel or void an incoming payment
  • Create, edit, delete or restore credit memos
  • Determining if a Payment was Autopaid
  • Export the Payments In page
  • How to handle unapplied invoice payments
See all 10 articles

Setup/Preferences

  • Adding Sales Tax
  • Branded website address
  • Create a new credit memo template
  • Create a new invoice template
  • Edit invoice email templates
  • Mailed invoices - What the customer receives
See all 9 articles

Account Setup View all

  • What is Vendor Pay?
  • Enrolling in Vendor Pay
  • Adding an American Express card
  • Adding a Bank Account
  • Adding a User
  • Company Profile

Connecting With My Vendor View all

  • Set up a vendor for Vendor Pay
  • Inviting a vendor to be paid electronically
  • Paying bills via Vendor Pay
  • Connecting to the Large Biller Network
  • Applying payments to the correct account

Making Payments to your Vendor View all

  • Paying bills with an American Express Card
  • Payment timing (American Express Card payments)
  • Paying bills with a bank account
  • Payment timing (ACH or check payments)
  • Bills paid with other methods

Bill Management View all

  • Enter a new bill
  • Editing an existing bill
  • Recurring bills
  • Approving and denying bills
  • Deleting a bill

Getting Paid by your Customer View all

  • Accepting via ACH
  • Invite Receivables customers to pay using Bill.com
  • Connecting by Payment Network ID
  • Charging a customer
  • Payment timing for Receivables

Invoice Management View all

  • Enter a new Invoice
  • Invoice details
  • Attaching a document to an outgoing invoice
  • Creating a recurring invoice
  • Auto Reminders for Invoices
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    FAQ

    Payment Cancellations Payment Void Timing Paying Bills with Vendor Pay Vendor Pay Basics What is a Virtual Account Number (VAN)? Virtual Account Number (VAN) expiration What is Vendor Pay? What is Bill.com? Contacting Bill.com Support Vendor Pay Decline Reasons Enrolling in Vendor Pay

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