Determining if a Payment was Autopaid

Customers you set up for Auto Charge can also manually pay invoices. To see if a payment was automatically initiated or manually initiated by your customer:

1. Select Payments In in the navigation menu
2. Select the Payment Amount
   • The Reference Number will say Bill.com ePayment
3. Hover over Details, select Audit Trail
   • The Create line item will show System in the WHO column if the payment was automatically initiated.
   • The Create line item will show the customers name in the WHO column if the payment was manually initiated.