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  1. American Express Vendor Pay
  2. Xero

Xero

Sync Setup

  • Disconnect and reconnect an existing sync connection with Xero
  • Xero sync setup guide

Tips and Best Practices

  • Sync Matrix for Xero
  • Sync with Xero: At a glance
  • Xero sync - Best practices
  • Xero sync: Frequently asked questions (FAQ)
  • Xero: Credit Card type accounts on bills
  • Xero: Reconciling the bank account
See all 8 articles

Troubleshoot

  • Xero sync erorr: An existing Invoice with the specified InvoiceID could not be found
  • Xero sync error: "Please try syncing again. If this problem persists for more than 3 hours, please contact Customer Support"
  • Xero sync error: "Xml for post data was invalid, '', hexadecimal value 0x04, is an invalid character. Line xx, position x"
  • Xero sync error: A validation exception occurred. The invoice you are trying to allocate to has already been paid off Credit Note cannot be allocated as amount is greater than amount outstanding
  • Xero sync error: Account code for chart of account must be unique
  • Xero Sync Error: Account type is invalid for making a payment to/from Bank account status invalid for payment creation
See all 45 articles

Account Setup View all

  • What is Vendor Pay?
  • Enrolling in Vendor Pay
  • Adding an American Express card
  • Adding a Bank Account
  • Adding a User
  • Company Profile

Connecting With My Vendor View all

  • Set up a vendor for Vendor Pay
  • Inviting a vendor to be paid electronically
  • Paying bills via Vendor Pay
  • Connecting to the Large Biller Network
  • Applying payments to the correct account

Making Payments to your Vendor View all

  • Paying bills with an American Express Card
  • Payment timing (American Express Card payments)
  • Paying bills with a bank account
  • Payment timing (ACH or check payments)
  • Bills paid with other methods

Bill Management View all

  • Enter a new bill
  • Editing an existing bill
  • Recurring bills
  • Approving and denying bills
  • Deleting a bill

Getting Paid by your Customer View all

  • Accepting via ACH
  • Invite Receivables customers to pay using Bill.com
  • Connecting by Payment Network ID
  • Charging a customer
  • Payment timing for Receivables

Invoice Management View all

  • Enter a new Invoice
  • Invoice details
  • Attaching a document to an outgoing invoice
  • Creating a recurring invoice
  • Auto Reminders for Invoices
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    FAQ

    Payment Cancellations Payment Void Timing Paying Bills with Vendor Pay Vendor Pay Basics What is a Virtual Account Number (VAN)? Virtual Account Number (VAN) expiration What is Vendor Pay? What is Bill.com? Contacting Bill.com Support Vendor Pay Decline Reasons Enrolling in Vendor Pay

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