Xero Sync Error: Account type is invalid for making a payment to/from Bank account status invalid for payment creation

Why the Sync Error occurs

This error occurs when the payment account is invalid or not coded with a Bank or Credit Card type Chart of Account.

How to Fix the Sync Error

For a bill payment, change the payment account on the payment to a Bank type Chart of Account.

1. Click the payment confirmation number on the sync status page
2. Click the Invoice #
3. Click More actions
4. Hover over Go to and click Payments
5. Click Edit next to the Account
6. Select a Bank or Credit Card type Chart of Account
7. Click Save

For a Receivables invoice payment, change the payment account on the payment to a Bank or Other Current Asset type Chart of Account.

1. Click the payment confirmation number on the sync status page
2. Click the Edit icon
3. Edit the Deposit To account
4. Click Save