Logo
  • Message Center

WELCOME TO OUR NEW SUPPORT CENTER!

Now it's easier to find exactly what you're looking for.

Plus, we've added more (and better) content about top searches.

Support
  1. American Express Vendor Pay
  2. QuickBooks Desktop

QuickBooks Desktop

Sync Setup

  • Create a Sync Token to sync with QuickBooks Desktop
  • QuickBooks Desktop - Server or hosting provider sync dashboard installation
  • QuickBooks Desktop - Sync dashboard local setup installation
  • QuickBooks Desktop Sync Dashboard Tool - IP and ports
  • QuickBooks Desktop Sync Dashboard upgrade
  • QuickBooks Desktop sync setup - Hosting Providers list
See all 8 articles

Tips and Best Practices

  • QuickBooks Desktop: 2-way bill sync
  • QuickBooks Desktop: Bills
  • QuickBooks Desktop: Classes
  • QuickBooks Desktop: DropBox
  • QuickBooks Desktop: Manage billable expenses
  • QuickBooks Desktop: Receivables - Late fees
See all 17 articles

Troubleshoot

  • Constraint violation columns appear on QuickBooks Desktop sync dashboard
  • Invoice or record doesn't appear after a sync
  • QuickBooks Desktop error - There is an invalid reference to QuickBooks Term [PAYMENT_TERM_NAME] in the Invoice. QuickBooks error message: Invalid argument. The specified record does not exist in the list.
  • QuickBooks Desktop Sync Dashboard doesn't open
  • QuickBooks Desktop sync dashboard requires .NET Framework 4.6 or later
  • QuickBooks Desktop sync error: A modal dialog box is showing in the QuickBooks user interface or Unknown error (errorCode: MessageModalDialogOpen)
See all 53 articles

Account Setup View all

  • What is Vendor Pay?
  • Enrolling in Vendor Pay
  • Adding an American Express card
  • Adding a Bank Account
  • Adding a User
  • Company Profile

Connecting With My Vendor View all

  • Set up a vendor for Vendor Pay
  • Inviting a vendor to be paid electronically
  • Paying bills via Vendor Pay
  • Connecting to the Large Biller Network
  • Applying payments to the correct account

Making Payments to your Vendor View all

  • Paying bills with an American Express Card
  • Payment timing (American Express Card payments)
  • Paying bills with a bank account
  • Payment timing (ACH or check payments)
  • Bills paid with other methods

Bill Management View all

  • Enter a new bill
  • Editing an existing bill
  • Recurring bills
  • Approving and denying bills
  • Deleting a bill

Getting Paid by your Customer View all

  • Accepting via ACH
  • Invite Receivables customers to pay using Bill.com
  • Connecting by Payment Network ID
  • Charging a customer
  • Payment timing for Receivables

Invoice Management View all

  • Enter a new Invoice
  • Invoice details
  • Attaching a document to an outgoing invoice
  • Creating a recurring invoice
  • Auto Reminders for Invoices
    Load more

    FAQ

    Payment Cancellations Payment Void Timing Paying Bills with Vendor Pay Vendor Pay Basics What is a Virtual Account Number (VAN)? Virtual Account Number (VAN) expiration What is Vendor Pay? What is Bill.com? Contacting Bill.com Support Vendor Pay Decline Reasons Enrolling in Vendor Pay

    Can’t find your answer?

    Available Monday - Friday, 5am-6pm PT.

    Email Support
    Message Center
    • Quick navigation
      Home
    • Getting Started
    • Making Payments
    • Getting Paid
    • Trending Issues & Notes