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Invoice or record doesn't appear after a sync

Why the sync error occurs

This error occurs when invoices or records are created while a sync is in progress.

How to fix the sync error

If an invoice or record didn't sync, edit the invoice number to trigger an update to the record on a subsequent sync:

  1. Edit the invoice number by adding an asterisk
  2. Run the sync

If the invoice syncs, edit the invoice or record again to remove the asterisk. Sync one more time to clean up the record.

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