Logo
  • Message Center

WELCOME TO OUR NEW SUPPORT CENTER!

Now it's easier to find exactly what you're looking for.

Plus, we've added more (and better) content about top searches.

Support
  1. American Express Vendor Pay
  2. Sage Intacct

Sage Intacct

Sync Setup

  • Disconnect and reconnect an existing sync connection with Sage Intacct
  • Sage Intacct sync - Multi-entity sync setup guide
  • Sage Intacct sync - Standard setup guide
  • Sage Intacct Sync - User Guide
  • Sage Intacct Sync Guide: Create a Clearing Account in Intacct
  • Sage Intacct Sync Guide: Create a Sync User in Intacct
See all 9 articles

Tips and Best Practices

  • 1099 Line Items with Sage Intacct
  • Finding the Sage Intacct Company ID
  • Finding the Sage Intacct Entity ID
  • Limiting errors when syncing with Sage Intacct
  • Merge bank GL accounts with Sage Intacct
  • Payments with Sage Intacct
See all 28 articles

Troubleshoot

  • Payments being voided in Sage Intacct
  • Sage Intacct sync error : The following fields are missing in XXXX Customer/Vendor for Sage Intacct
  • Sage Intacct sync error: Invoice [X] cannot be created in Intacct: Could not retrieve the Sequence record!
  • Sage Intacct sync error: "Please try syncing again. If this problem persists for more than 3 hours, please contact Customer Support"
  • Sage Intacct sync error: A problem occurred while trying to connect to Sage Intacct gateway
  • Sage Intacct sync error: Bill XXX cannot be created in Intacct - Required field 'warehouseid' is missing
See all 76 articles

Account Setup View all

  • What is Vendor Pay?
  • Enrolling in Vendor Pay
  • Adding an American Express card
  • Adding a Bank Account
  • Adding a User
  • Company Profile

Connecting With My Vendor View all

  • Set up a vendor for Vendor Pay
  • Inviting a vendor to be paid electronically
  • Paying bills via Vendor Pay
  • Connecting to the Large Biller Network
  • Applying payments to the correct account

Making Payments to your Vendor View all

  • Paying bills with an American Express Card
  • Payment timing (American Express Card payments)
  • Paying bills with a bank account
  • Payment timing (ACH or check payments)
  • Bills paid with other methods

Bill Management View all

  • Enter a new bill
  • Editing an existing bill
  • Recurring bills
  • Approving and denying bills
  • Deleting a bill

Getting Paid by your Customer View all

  • Accepting via ACH
  • Invite Receivables customers to pay using Bill.com
  • Connecting by Payment Network ID
  • Charging a customer
  • Payment timing for Receivables

Invoice Management View all

  • Enter a new Invoice
  • Invoice details
  • Attaching a document to an outgoing invoice
  • Creating a recurring invoice
  • Auto Reminders for Invoices
    Load more

    FAQ

    Payment Cancellations Payment Void Timing Paying Bills with Vendor Pay Vendor Pay Basics What is a Virtual Account Number (VAN)? Virtual Account Number (VAN) expiration What is Vendor Pay? What is Bill.com? Contacting Bill.com Support Vendor Pay Decline Reasons Enrolling in Vendor Pay

    Can’t find your answer?

    Available Monday - Friday, 5am-6pm PT.

    Email Support
    Message Center
    • Quick navigation
      Home
    • Getting Started
    • Making Payments
    • Getting Paid
    • Trending Issues & Notes