Invite Receivables customers to pay using Bill.com

Our subscription-free Basic Payables account lets customers receiving invoices to organize and streamline their Bill.com experience. Instead of having to log into multiple Customer Portals, they can manage contacts, connect with companies using Bill.com, and pay invoices through Bill.com, all in one place.

How customers sign up for Basic Payables

There are two different ways customers can sign up, depending on how they already use Bill.com:

1. Customer doesn't have a Bill.com account

To invite a customer who doesn't have a Bill.com account, simply send them an invoice. We'll include your Branded Website Address on the invoice, and your customer can use that link to sign up.

When your customer clicks the link in the invoice, we'll ask whether they're:

  • A business
  • An employee or individual

If they choose An employee or individual, they'll log into a Customer Portal to pay only you. If they choose A business, we'll guide them to create a subscription-free Basic Payables account to manage and pay all their Bill.com contacts.

2. Customer already uses the Bill.com Customer Portal

Your customer will see an upgrade option in their Customer Portal, to convert to a subscription-free Basic Payables account.

3. Customer already has a Bill.com account

If your customer already has a Bill.com account, you have a couple options to connect with them: