Portal accounts: password reset

If you pay a vendor through a portal account, check the invoice you received from your vendor. It'll include the unique URL to your portal account. If you’ve forgotten the password to access the portal account, select the Forgot password? link on the portal login page.

Note: You can reset your password up to 10 times in 24 hours. If a reset is attempted after 10 times, your login will be locked out for 24 hours.

Account Setup View all

What is Vendor Pay?
Enrolling in Vendor Pay
Adding an American Express card
Adding a Bank Account
Adding a User
Company Profile

Connecting With My Vendor View all

Set up a vendor for Vendor Pay
Inviting a vendor to be paid electronically
Paying bills via Vendor Pay
Connecting to the Large Biller Network
Applying payments to the correct account

Making Payments to your Vendor View all

Paying bills with an American Express Card
Payment timing (American Express Card payments)
Paying bills with a bank account
Payment timing (ACH or check payments)
Bills paid with other methods

Bill Management View all

Enter a new bill
Editing an existing bill
Recurring bills
Approving and denying bills
Deleting a bill

Getting Paid by your Customer View all

Accepting via ACH
Invite Receivables customers to pay using Bill.com
Connecting by Payment Network ID
Charging a customer
Payment timing for Receivables

Invoice Management View all

Enter a new Invoice
Invoice details
Attaching a document to an outgoing invoice
Creating a recurring invoice
Auto Reminders for Invoices

Portal accounts: password reset

FAQ

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