Manage Vendor Pay payment methods

American Express card

By default, the first choice for setting up vendors in Vendor Pay by Bill.com is to be paid via American Express when first added to Bill.com.

Payables - Vendor Management - Managing Vendor Pay payment methods - preferred payment method

The preferred payment method for the vendor can be edited later if you want to pay them by ePayment (ACH) or check. If you have connected a bank account, you can connect with vendors in the Bill.com vendor network.


ePayments

ePayments have several benefits:

  • Save money - ePayments are much less expensive than checks
  • Keep your vendors happy - ePayments arrive really fast, directly into your vendor's bank account. They won't have to wait for a check to arrive in the mail, and then make a trip to the bank!
  • Environmentally friendly - save paper and carbon emissions by eliminating a piece of physical mail

Our network of companies accepting Bill.com ePayments is growing every day. When you add a new vendor, large or small, we'll automatically let you know if we think they already use Bill.com to accept ePayments. And for the vendors you've already entered in Bill.com, you have many options:

  • See if your vendor already uses Bill.com to accept ePayments - we'll search our network, as well as our network of verified national vendors, and display any potential matches we find. Just check their Vendor Detail page in your account.
    • Note: An account number is always required to connect with any vendor in the large biller network
  • Invite your vendors to join our network and get paid online for free (email address required)
  • Manually enter your vendor's bank account information

Checks

A Vendor Pay vendor can be reverted to check payments. The steps differ depending on how their bank account was added.

Invited Vendor

If vendor was invited to create their own Bill.com account, disconnect the vendor:

  1. Select Vendors in the navigation menu
  2. Select the vendor's name to disconnect
  3. Select More actions
  4. Select Disconnect
  5. On the confirmation popup, select Disconnect

Private Vendor

If vendor's bank account information was added manually, inactivate the vendor's bank account:

  1. Select Vendors in the navigation menu
  2. Select the vendor's name
  3. Select More actions
  4. Select ePayment info
  5. Select the bank account number
  6. Select Deactivate

Note: Check arrival dates are estimated because once the check is sent we have no control over the United States Postal Service.


Things to know

  • Reverting an ePayment vendor back to check will inactivate any bank information that was previously entered for the vendor
    • To change a vendor back to ePayment, connect to them via the Network or enter the bank account information again
  • Because all bank information is encrypted once entered into Bill.com, we do not have the ability to download or export vendor bank information.