Xero sync error: Account type is invalid for making a payment to/from Bank account status invalid for payment creation

Why the sync error occurs

This error occurs when the payment account is invalid or not coded with a Bank or Credit Card type Chart of Account.

How to Fix the sync error

For a bill payment, change the payment account on the payment to a Bank type Chart of Account.

  1. Select the payment confirmation number on the sync status page
  2. Select Edit next to the Print Check
  3. Select Edit next to the payment account
  4. Select a Bank or Credit Card type Chart of Account
  5. Select Submit

For a Receivables invoice payment, change the payment account on the payment to a Bank type Chart of Account.

  1. Select the payment confirmation number on the sync status page
  2. Select the Edit icon
  3. Edit the Deposit To account
  4. Select Save