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Xero sync error: The vendor on this bill is archived in Xero

Why the sync error occurs

This error occurs when a bill can't sync to Xero because the vendor contact on the bill is archived in Xero.

How to fix the sync error

  1. Reactivate the contact in Xero
  2. Sync again

If the error persists or if the contact is active in Xero, contact Customer Support for additional troubleshooting, possibly merging duplicates.

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