What a customer sees when charged for a payment
When a customer is charged for an ePayment, they'll receive the following:
- An email notification sent to the primary contact email
- An update on their bank statement about the debit (called a header)
Header
The header is the information of the debit displayed on a customer's bank statement. The header will include:
- Debit by Bill.com℠
- Business name of the company receiving payment
- Invoice number(s) being paid
- Amount
Email Notification
The email notification will include:
- Your Company name
- Invoice number(s) the payment is for
- Limit of 20 characters
- Amount of Invoice(s)
- Amount Paid
- Payment Date
- Total
Account Setup View all
Making Payments to your Vendor View all
Getting Paid by your Customer View all
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