QuickBooks Desktop sync error: The given object ID "00000000000000000000" in the field "list id" is invalid

Why the sync error occurs

An invalid list id sync error surfaces when Bill.com is missing a GL Account in the QuickBooks Sync Preferences.

How to fix the sync error

  1. Select Settings
  2. Select Preferences under Sync
  3. Select Edit
  4. Ensure the selected GL account is correct for:
    • Accounts Receivables Account in QuickBooks Desktop
    • GL Account for Bank Account xxxx
  5. Select Save
  6. Sync again