Sage Intacct sync error: The Base Currency field and Currency field are required when multi base currency is enabled error

Why the sync error occurs

This error occurs when a multi-currency Sage Intacct account is syncing with Bill.com, but the Bill.com transaction currency hasn't been set.

How to fix the sync error

  1. Select Settings
  2. Under Sync, select Preferences
  3. Select the edit icon
  4. For Transaction Currency, select the same currency as your Sage Intacct bank account currency and base currency
  5. Select Save
  6. Sync again