QuickBooks Desktop sync error: Missing account

Why the sync error occurs

This error occurs when an account associated with the bill is inactive in Bill.com.

How to fix the sync error

To resolve this error, review the bill for inactive accounts and restore the account:

  1. Open the bill with the sync error
  2. Select the Account link in the Expenses section
  3. If the account is inactive, select the open trash can icon to reactivate the account