Sage Intacct sync error: Required field 'Vendor ID' is missing

Why the sync error occurs

This error occurs when "auto-numbering" isn't selected for Vendors in Sage Intacct or if there is no ID entered in Bill.com℠ for the Vendor reporting the sync error.

How to fix the sync error

1. Enter a Vendor/Customer Id by selecting the edit icon on either the Vendor or Customer Details page
2. Sync

If you don't see a Vendor/Customer Id field:

1. Log in to Bill.com
2. Select settings
3. Under Accounting, select Preferences
4. Select the edit icon
5. Select Enter Id Manually in the Vendor / Customer Sequence Id field
6. Select Save
7. Sync again

Alternatively, auto numbering can be enabled in Sage Intacct, by selecting a Document Sequence, for Vendors/Customers. Enable the functionality in Sage Intacct by following these paths:

For Vendors Accounts Payable > Configure Accounts Payable > in the Document Numbering section add a value in the Vendors field.

For Customers Accounts Receivable > Configure Accounts Receivable > in the Document Numbering section add a value in the Customers field.

For more details on Document Numbering, please Contact Sage Intacct support.