Support
  1. American Express Vendor Pay
  2. Sage Intacct
  3. Troubleshoot

Sage Intacct sync: Transactions Aren't Syncing after Initial Sync

Why the issue occurs

This issue occurs when the Bill.com℠ Sync Preferences are incomplete.

How to Fix the issue

To resolve the issue, complete the Sync Preferences in Bill.com:

  1. In Bill.com, select Settings
  2. Under Sync, select Preferences
  3. Verify that all required fields have been set
  4. Select Save
  5. Sync again

Account Setup View all

Connecting With My Vendor View all

Making Payments to your Vendor View all

Bill Management View all

Getting Paid by your Customer View all

Invoice Management View all

    Load more

    FAQ

    Payment Cancellations Payment Void Timing Paying Bills with Vendor Pay Vendor Pay Basics What is a Virtual Account Number (VAN)? Virtual Account Number (VAN) expiration What is Vendor Pay? What is Bill.com? Contacting Bill.com Support Vendor Pay Decline Reasons Enrolling in Vendor Pay

    Can’t find your answer?

    Available Monday - Friday, 5am-6pm PT.

    Email Support
    Message Center