Sage Intacct sync error: The string "XXX" in the field "NameOnCheck" is too long
Why the sync error occurs
This error occurs based on a limit on the characters in the Pay To field. In Sage Intacct, the maximum number of characters is 200 characters.
How to fix the sync error
Reduce the number of characters in the Pay to field on your vendor record to adhere to the limit per accounting system.
Things to know
For your vendors, customers, departments and chart of accounts lists to sync correctly, Bill.com will match the character limitation of the accounting system your account is syncing to. For example, if you were previously syncing with Sage Intacct and migrated to QuickBooks Desktop, the original character limit in Bill.com will update from 200 characters to 41 characters.
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Making Payments to your Vendor View all
Getting Paid by your Customer View all