Sage Intacct sync error: The account number 'XXXX' requires a (department, customer, project, or classes)

Why the sync error occurs

This error occurs because the accounts payable or general ledger account mentioned in the error is configured in Sage Intacct to require a department, customer, project, and/or class.

How to fix the sync error

In Sage Intacct, remove the requirement to have a department, customer, project, and/or class for the accounts payable account or general ledger account mentioned in the error and sync again.

If you need assistance to remove the requirement, contact Sage Intacct Support.