Support
  1. American Express Vendor Pay
  2. Sage Intacct
  3. Troubleshoot

Sage Intacct sync error: Illegal format for AR Invoice Detail : Transaction amount null

Why the sync error occurs

This error occurs when a line item amount on an AR invoice is invalid or not accepted to Sage Intacct due to a $0 value for that line item.

How to fix the sync error

  1. Edit the invoice to remove line item with the $0.00 value
  2. Save the updates
  3. Sync

Account Setup View all

Connecting With My Vendor View all

Making Payments to your Vendor View all

Bill Management View all

Getting Paid by your Customer View all

Invoice Management View all

    Load more

    FAQ

    Payment Cancellations Payment Void Timing Paying Bills with Vendor Pay Vendor Pay Basics What is a Virtual Account Number (VAN)? Virtual Account Number (VAN) expiration What is Vendor Pay? What is Bill.com? Contacting Bill.com Support Vendor Pay Decline Reasons Enrolling in Vendor Pay

    Can’t find your answer?

    Available Monday - Friday, 5am-6pm PT.

    Email Support
    Message Center