QuickBooks Desktop sync error: There was an error when saving a Accounts list, element "Accounting". QuickBooks error message: An account number must be specified.
Why the sync error occurs
This error occurs when a user requires acount numbers in QuickBooks Desktop and an account is created in Bill.com℠ without an account number.
How to fix the sync error
To resolve, edit the account in Bill.com to include an account number.
- Select the account name on the sync status page
- Select the edit icon
- Add a unique account number
- Sync again
If account numbers aren't displayed, enable the setting to Show Account Numbers by following these steps in Bill.com:
- Select Settings
- Select Preferences under Accounting
- Set the Show Account Numbers toggle to Yes
- Once Show Account Numbers is set to on, follow steps listed above to edit the account number
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