Existing BILL customer interested in Vendor Pay

Exisiting BILL customers interested in using Vendor Pay will need to sign up for a separate Vendor Pay account. The Vendor Pay feature isn't available in a regular BILL account.

Can I have both a BILL account and a Vendor Pay account?

Yes, as long as both accounts won't be set up to sync with the same accounting software file.

Can I add Vendor Pay to my existing BILL account?

Vendor Pay is a separate service and therefore can't be added to a regular BILL account. A new Vendor Pay account will need to be created.

If I keep both versions can I sync both accounts to my accounting software?

No, if sync is set up with both the Vendor Pay and BILL account, data corruption and duplication will occur in both accounts including the accounting system file.

Can my Vendor Pay account be linked to my accountant's BILL Console account?

No, a Vendor Pay account can't be linked to a BILL Accountant Console account.

If choosing to cancel the existing BILL account to enroll into a new Vendor Pay account, will I have to set up my ePayment vendors/customers again?

Yes, any connections via the BILL Network will need to be established again manually in the Vendor Pay account. Any manually entered bank account and/or credit card information will need to be manually entered again into the Vendor Pay account.

Will I be able to retain the historical data of my BILL account if I choose to cancel it?

A backup copy of the data in the BILL account is available by request. The request can be submitted by an Administrator on the BILL account. A DVD of data contains bill documents, canceled checks, and the vendor and company documents that have been processed in BILL.