QuickBooks Online sync error: Payment (bank) account is required for payments

Why the sync error occurs

This error occurs when a payment is trying to sync to QuickBooks Online from Bill.com, but the Default Bank Account, GL account for the paying bank account/credit card or Money Out Clearing Account setting in Bill.com sync preferences isn't the correct type of account, is blank or is set to an inactive account. To import payments into your Quickbooks Online account, all of the payment chart of accounts need to be of type “bank” or “credit card” in Quickbooks Online. This is a requirement from Quickbooks Online.

How to fix the sync error

Update the sync preferences by updating the Default Bank Account, GL account for the paying bank account or Money Out Clearing Account in Bill.com:

1. Select Settings
2. Select Preferences under Sync
3. Select the edit icon
4. Select a bank account for the Default Bank Account
5. Select Save
6. Sync again