QuickBooks Online sync error: String length specified does not match the supported length. Min:0 Max:21 supported. Supplied length:XX
Why the sync error occurs
This error occurs when a vendor credit in Bill.com is attempting to sync to QuickBooks Online, but the value in the Ref # field is greater than 21 characters.
How to fix the sync error
- In Bill.com, edit the vendor credit Ref # to be less than 21 characters