QuickBooks Online sync error: Sub-account must have same account type as their parent

Why the sync error occurs

This error occurs when a sub account in Bill.com is attempting to sync to QuickBooks Online, but the account type isn't the same type as the parent account.

How to fix the sync error

There are two options to resolve this error:

• Change the sub account's type to the same type as the parent account and sync again

• Change the parent account's type to the same type as the sub account and sync again