Oracle NetSuite Sync Error: USER_ERROR: Please enter value(s) for: Company Name

Why the Sync Error occurs

This error occurs when the Company Name field for a vendor is empty, which is a required field in Oracle NetSuite.

How to Fix the Sync Error

To fix this error, update the vendor information in Bill.com:

  1. On the sync status page, select on the vendor name in the sync error
  2. Select Edit, or select More Actions then Edit vendor
  3. Update the Company Name
  4. Select Save
  5. Sync again

Once updated, the vendor will sync successfully and the error will clear.