iOS Mobile App: Contacting Support
Contact Bill.com Support from the iOS mobile app by following these steps:
- From the Home screen in your Bill.com app, tap the Options bars in the top left corner
- Tap Support
- Tap Contact us
- Enter your question to see if there's an answer already in our support center
- Tap Ask Question
- If the articles offered don't answer your question, tap Contact Support
- Enter a detailed description of your issue
- Tap Submit
When tapping Submit, you are sending an email to Support. A Support representative will respond to your email within 1-2 business days. For immediate help, contact us by logging into your Bill.com account on a computer, and chatting with us through our secure Support Center. Chat agents are available Monday - Friday 5 am - 6 pm Pacific Time and on Saturday and Sunday from 6:00 a.m. - 3:00 p.m. Pacific time, excluding holidays.
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