Sage Intacct sync error: Release bill XXXX for payment, then try again.

Why the sync error occurs

This error occurs when the bill that's attempting to sync is waiting for approval in Intacct.

How to fix the sync error

This error has 2 solutions, depending on your workflow:

  1. Approve the bill in Intacct to allow it to sync from Bill.com

  2. In Intacct, disable the setting named: "Enable Independent release and processing of payments for line items in the same bill."