Oracle NetSuite: Receivables invoice payments
Payments from Oracle NetSuite to Bill.com
Invoice Payments do not sync to Bill.com from Oracle NetSuite. It is best practice to always enter payments in Bill.com and allow them to sync to Oracle NetSuite, even if you made the payment outside of Bill.com.
- If your customer pays an invoice outside of Bill.com, mark the invoice as paid in Bill.com and allow that payment to sync into Oracle NetSuite. Recording the payment in Oracle NetSuite first will cause sync errors.
Payments from Bill.com to Oracle NetSuite
Bill.com does not support departments, locations, and/or classes on invoice payments.
- When invoice payments sync from Bill.com to Oracle NetSuite, the payment record uses the classification that is set as the Default Receivables classification in Bill.com Preferences within Oracle NetSuite
- To make it easier to reclassify these records as needed, create a department, location, and/or class called Unclassified, Uncoded or something similar, and set that as the Default Receivables classification. This will allow you to run a report in Oracle NetSuite in order to isolate the invoice payments that need to be reclassified.