Sage Intacct Sync Error: Payment cannot be processed as one or more bills have been paid. Please check your input values.

Why the Sync Error occurs

This error occurs when a payment is attempting to sync to Sage Intacct from, but the bill is already paid in Sage Intacct.

How to Fix the Sync Error

  1. Click Resolve next to the error on the sync status screen in
  2. Select the option I’ve updated this sent pay in Intacct; remove this error and sync future updates
  3. Click Next

Things to know

If the bill payment was processed through, be sure the payment account on the payment in Sage Intacct is listed as the Money Out Clearing account to avoid an account imbalance.