QuickBooks Online sync error: Invalid account type: You can't associate a product or service with accounts of certain types (such as Accounts Receivable and Accounts Payable)

Why the sync error occurs

This error occurs when an item is attempting to sync from Bill.com to QuickBooks Online, but the account associated with the item isn't the correct account type.

How to fix the sync error

In Bill.com, edit the item to the correct account type, and sync again.

  • If the product or service is something you sell, choose an Income account
  • If the product or service is something you purchase, choose an Expense account