QuickBooks Online sync error: The account period has closed or Books are closed in QBO for this period. Please record this change manually in QBO or open books in QBO to allow this change to sync

Why the sync error occurs

This error occurs when a transaction that's attempting to sync to QuickBooks Online is dated in a period that's closed in QuickBooks Online.

How to fix the sync error

If this is a "create" error

  • Open the accounting periods to allow the transaction to sync

or

  • Update the date on the transaction in Bill.com to a current period and sync

If this is an "update" error

  • Contact Customer Support to clear the error and manually update the transaction in QuickBooks Online

or

  • Open the period in QuickBooks Online for transaction to sync
    • Note: This isn't recommended as other unintended updates may also sync